Procare Desktop

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...

Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of a corporate-level configuration option where they can set a cutoff time for their schools for the same time...

BBMA is asking for an integration with Paycor. They are requesting the ability to send an hours summary report for all non-salaried employees. Paycor API information - https://developers.paycor.com/explore

Customer would like the process for posting Decline to be clearly called out or highlighted in red as we do with other notifications with Procare Desktop and Tuition Express. Currently, the stage to process declines so that they post to the ledger...