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Procare Desktop

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Create a TE Report to see Future Scheduled Batches

With the new TE Batch functionality, batches can be scheduled in the future and will generate an error if they are modified within 15 minutes of their scheduled submission time. This is problematic because the only place in the front-end where the...
Preston Holden about 1 month ago in Procare Desktop / Internal Facing 0

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

Custom Report - Attendance/Roster Discrepancy

Customer Funded Queue Customer uses a Tracking Item category to determine the number of days they bill a child for. It is configured to have options for various combinations of weekdays, representing the days. They are asking for a custom corporat...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0 Future consideration

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham 12 months ago in Procare Desktop / External 3 Will Not Implement

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration

Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that. Currently the only options are based on payer last name or last name + first initial
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0

Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Allow batch work history status changes

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...
Courtney Iversen about 2 years ago in Procare Desktop / External 3 Will Not Implement