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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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ESTA Accrual

I would love to see an accrual method for benefits added to employee profiles. We fall under ESTA (Earned Sick Time Act), so employees that work 30 hours accrue 1 hour of sick time. After speaking with someone in your tech department, your system ...
Guest 7 days ago in Desktop User Suggestions 0

Add benefit tab to employee profile

When entering a new employee that would start accumulating hours for a benefit, you don't have the option to enter it in while inputting their information as a new employee. You always have to go to the Function tab and use the batch post accrued ...
Guest 7 days ago in Desktop User Suggestions 0

Desktop Report: Employee Turnover Percentage

This report would scrape data from the employee work history. The database could perhaps scrape data from the classroom configurations to see the average number of employees or even simply pull from employee statuses. The number of separations div...
Beth Carlin 7 days ago in Procare Desktop / Internal Facing 0

Desktop Report: Enrollment Over Time

(with command prompt to pull week over week, month over month, quarter over quarter, year over year, etc.). This report would be an elaboration on Enrolled Status Summary but with the statuses on the y axis and the time increments on the x axis to...
Beth Carlin 7 days ago in Procare Desktop / Internal Facing 0

Desktop Report - Lifetime Value of an Account

This report would scrape data from ledger to calculate first off the average revenue per family account. Then it would scrape data from enrollment status (assuming revenue obtained only when the child is tagged as enrolled is what we would like to...
Beth Carlin 7 days ago in Procare Desktop / Internal Facing 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy about 1 month ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Dashboard to track if Lesson Plans have been posted for all classrooms

Customer would like a dashboard or a way to track if all classrooms have lessons posted for x date range
Beth Carlin 16 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

One-page reports

Full name, Date of birth, date of enrollment and date of graduation on
Guest 9 days ago in Desktop User Suggestions 0

=Make it an option (with a check box) for admin to receive returned payment notifications instead of all admin receiving the notification

In our orrganization there are a number of staff who have admin acess given their different roles. Hoowever some of our admin who do not deal with the billing side of thing do not need access to the returned payment information. There was also the...
Guest 9 days ago in Desktop User Suggestions 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement