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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 5 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Corporate Categorized Transaction Summary Report

Customer would like a Corporate version of the Categorized Transaction Summary Report.They want to be able to run the report for all or some of their locations in one spot, rather than having to log into each location, one at a time, to run the re...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Reports 0

API connection for Learning Beyond Paper

Customer would like API connection for Learning Beyond Paper
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments / Other 0 Needs More Information

Toggle office chat in Engagement App

The seperation of the classroom and office chat in the engagement app has created additional work on our parts in handling parent communication.
Guest 2 months ago in Desktop User Suggestions 0

Add CVV field to the Tuition Express Authorization Form

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...
Liam McCarthy 3 months ago in Procare Desktop / Internal Facing 1

Allow for Split Payments without creating multiple accounts

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

assign specific fees to schools

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...
Angela Kligora 3 months ago in SCW 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 5 months ago in Procare Desktop / External 1 Will Not Implement