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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Printable Deposit Report

Clients often request a print friendly version of reports, particularly the deposit report. Most people want some type of slip that they can use when they bring cash/checks to the bank to support them in ensuring everything is accurate.
Guest about 4 years ago in Online Ideas Workspace / OL - Reports 0 Already exists

Toggle office chat in Engagement App

The seperation of the classroom and office chat in the engagement app has created additional work on our parts in handling parent communication.
Guest 2 months ago in Desktop User Suggestions 0

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 5 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Add CVV field to the Tuition Express Authorization Form

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...
Liam McCarthy 2 months ago in Procare Desktop / Internal Facing 1

Allow for Split Payments without creating multiple accounts

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

assign specific fees to schools

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...
Angela Kligora 2 months ago in SCW 0

Bulk Document Approvals

To approve all the documents at one time and not have to approve all of them individually and look at them.
Lauryn Swaney about 4 years ago in Online Ideas Workspace / OL - Documents 0 Future consideration

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Activity info to parents

I would like an option to not notify parents of everything throughout the day and instead send an end of the day report. I would like to just approve pictures to send those home during the day. You need to give the center the control of what is se...
Guest 2 months ago in Desktop User Suggestions 0

Add User Tracking on New Family Registration Pages

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...
Robert Skylis 2 months ago in SCW 0