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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Activity info to parents

I would like an option to not notify parents of everything throughout the day and instead send an end of the day report. I would like to just approve pictures to send those home during the day. You need to give the center the control of what is se...
Guest 3 months ago in Desktop User Suggestions 0

Add User Tracking on New Family Registration Pages

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...
Robert Skylis 3 months ago in SCW 0

Allow staff to request time off and pick up or drop a shift

Customer wants staff scheduling to allow staff to request time off and pick up or drop a shift - BAM 68332805
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Send receipts to parents for recurring batch payments

I noticed I get a receipt for the payments being processed but not the parent. It takes more time to have to send out balance accounts for those specific accounts when it should be automatic, especially when you have all the parents info in the sy...
Guest 5 months ago in Desktop User Suggestions 0

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1 Future consideration

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Allow staff to see their individual timecard rather than the entire staff's

Allow staff to see their individual timecard rather than the entire staff's (read access)
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

New Attendance Report Idea

Under Standard Reports > Family Data > Roll Call Sheets If there can be a Weekly M-F Schedule with teachers with an AM/PM box per day.
Guest 5 months ago in Desktop User Suggestions 0