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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow Multiple Attachments from DT Email

Currently if you attach a file to an email (Functions > Family Data > Email Accounts) and then try to upload another, it just replaces the first/previous attachment that was uploaded to the email.
Erika Kreider 2 months ago in Desktop User Suggestions 0

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen almost 2 years ago in Procare Desktop 0 Planned

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest almost 4 years ago in Online Ideas Workspace 2

Official tool for extracting media

An open source script was found that leverages Procare's API to extract media such as photos. https://github.com/JWally/procare-media-downloader The request would be to build an official version of this utility, for parents and customers to quickl...
Jesse Hartman 2 months ago in Online Ideas Workspace / OL - Student Data 0

New Checked-in / Check-out Tabs

After the new release on March 19, 2025, in which two tabs were added to the check-in/check-out screen, parents are confused and don't know which tab to choose when picking up their children in the afternoon (Check-in or Check-out). They choose "...
Guest 2 months ago in Desktop User Suggestions 0

Brightpath asking to hard code signatures on tax forms

Brightpath is asking that instead of a signature line on the tax forms being an option; they are asking that a signature be hard coded on tax forms. This way staff do not have to physically sign each form. This could be an easy win for an importan...
Dustin Jones 2 months ago in SCW 0 Planned

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest almost 4 years ago in Online Ideas Workspace 1

View POS transactions on the Procare Cloud Web App

We are an hourly daycare center and as the owner, I'm checking the Tuition Express website multiple times a day to see payments being made. With the TE website going away, it would be nice to be able to check daily sales on the Procare Cloud Web A...
Guest 3 months ago in Desktop User Suggestions 0

Allow editing for Agency posting

Once an agency posting is input, no changes can be made. This is frustrating when we have to show CCAP that the funds are going to the intended individual, when generic human error is made. If I was able to edit it, It would save me a lot of hassl...
Guest 3 months ago in Desktop User Suggestions 0