Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Permission to receive or not receive Failed Billing Notification

Customer would like an additional permission to determine if a user should receive a failed billing notification.Currently a user needs to be an admin and have full access to BillingThe customer does not everyone under this category to receive the...
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Notifications / OL - Permissions 1 Needs More Information

Multiple Accounts Set Up Under One Admin Email

Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Kelly Kohlhagen 5 months ago in Professional Development / Learning Management System 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Edit the submitted date in leads

Customer would like the ability to edit the submitted date in the leads BAM 36475995
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Edit Parent messages for admin approval

Customer would like to edit parent messages that are set for admin approval BAM 45669455
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Parent Messaging / OL - Permissions 0 In Review

Scheduling Options for programs for staff

Customer would like more indepth scheduling options (specific times) for programs and visibility (of those schedules) for staff BAM 19295165
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Programs / OL - Staff Check In & Timecard 0 Future consideration

Staff can add in their own PTO requests

Staff have to speak to me (owner/director) to put in their PTO or appointment requests. I have to manually adjust their shifts accordingly. If they were able to add in days they are unavailable on the app themselves and then it shows when I go in ...
Guest 5 months ago in Desktop User Suggestions 0

Data Viewer for Tuition Express Reports

I usually pull the information of POS's from the main page of tuitionexpress.com, however, with the service being discontinued, pulling that information into an excel spreadsheet from the new Procare forms is very difficult.
Guest 5 months ago in Desktop User Suggestions 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

Add additional activities o the Activity Dashboard

Customer woudd like additional activities to be added to the activity dashboard.The end goal would be to ensure that their staff are reminded to send x amount of x activity types per day.
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration