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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin about 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Leverage the Billing Address Field from the TE HPP Instead of using the PArent input address field

The TE Hosted Payments Page has address fields that can be exposed for ACH set-up. Instead is using the parent-filled address, the customer should enter in their own billing address via the HPP. The HPP includes controls to ensure that accepted ch...
Stephen Anastasi 2 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

State of CA - LIC form 9040

State of CA requires the facility roster to match their form LIC 9040. Right now it does not, it is missing Physician's name and phone number columns along with "date left". EVERYONE in the State of CA would benefit from this as they are requestin...
Guest 2 months ago in Desktop User Suggestions 0

Custom Report Generator

In the standard reports section, have an option to create customized one-time reports. So, for example, I could create a report with a list of currently enrolled children (similar to the sign in/ sign out sheet) but I could customize the table hea...
Guest 2 months ago in Desktop User Suggestions 0

Allow a bulk option to delete old transactions from prior years: IE GL entries, Checks, Deposits instead of having to individually remove them

It will be too time consuming to find all the old entries and remove them back 10 years!!!
Guest 2 months ago in Desktop User Suggestions 0

Profile Field Mapping

The new mapping of Lead Profile Fields to Active Student Profile Fields does not create the profile as a Student Profile Field, which has some downstream issues. Lead profile fields that are mapped to student profiles are not reportable with the C...
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Student Data 0

Kindersystems Extra - Single Transmission

Need to be able to transmit single records instead of batch through the Kindersystems Extra. Missouri has a restriction in place that prevents centers from transmitting attendance a second time during a particular timeframe. Unable to wait for all...
Jesse Hartman 2 months ago in Desktop User Suggestions 0

Separate "Post New and Void Existing Ledger Entries"

As an accounting administrator, I would like to restrict the ability to void transactions. However, the option to block voiding is grouped with the option to post new entries. Please consider separating these toggles so that voiding can be blocked...
Guest 2 months ago in Desktop User Suggestions 0

Integrate 1Place Childcare with Desktop

1Place Childcare is interested in an integration with Desktop to bring over basic Child and Family Data to 1Place Childcare.When they mentioned this at the KRK Director retreat, KRK users were very interested in integration.
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 2 Future consideration