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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Toggle office chat in Engagement App

The seperation of the classroom and office chat in the engagement app has created additional work on our parts in handling parent communication.
Guest 3 months ago in Desktop User Suggestions 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 5 months ago in Procare Desktop / External 1 Will Not Implement

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1 Future consideration

Add CVV field to the Tuition Express Authorization Form

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...
Liam McCarthy 3 months ago in Procare Desktop / Internal Facing 1

Allow for Split Payments without creating multiple accounts

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

assign specific fees to schools

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...
Angela Kligora 3 months ago in SCW 0

Allow staff to request time off and pick up or drop a shift

Customer wants staff scheduling to allow staff to request time off and pick up or drop a shift - BAM 68332805
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Send receipts to parents for recurring batch payments

I noticed I get a receipt for the payments being processed but not the parent. It takes more time to have to send out balance accounts for those specific accounts when it should be automatic, especially when you have all the parents info in the sy...
Guest 5 months ago in Desktop User Suggestions 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement