Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Block Explicit Language in Captions

Customers have requested that explicit language be automatically blocked or flagged within the app, specifically in captions on daily activities. This would help ensure content shared with parents remains appropriate and aligned with professional ...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration

allow staff to see accrued / used vacation balances on app

Allow staff a location to see how much vacation time the have vs how much they have used in the app
Guest 3 months ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest 3 months ago in Desktop User Suggestions 0

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1 Future consideration

admin approval of incident reports from the app

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop
Guest 3 months ago in Desktop User Suggestions 0

filter by "no tags"

When we're starting a new program and editing a lot of students at once it would be nice to filter to see who hasn't been given a customized tag to see who I need to update.
Guest 5 months ago in Desktop User Suggestions 0

Staff Schedule visible on app

Allow Staff to access the Staff Schedule from the app
Rob Relf 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill over 1 year ago in Procare Desktop / External 0 Will Not Implement