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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Message approval notification

Client would like to see notifications when there is a message to approve and also notify the staff when their messages are approved.
Guest over 4 years ago in Online Ideas Workspace / OL - Notifications / OL - Staff Messaging 1

Make Procare compatible with Windows 11 running on an ARM

My work-issued computer is a MacBook Air with the M2 chip. I have the most updated Parallels software (subscription) running Windows 11. I am unable to download and use the Procare Desktop software, which I need access to for work, as it's running...
Guest 2 months ago in Desktop User Suggestions 0

Document Folder

A customer found that it would be great if there was a way to organize documents in the "Documents" tab of the student profile. Examples included a tag functionality or a folder option.
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Documents 0 Future consideration

Decrease wait times for telephone support calls

I just spent one hour and 44 minutes to get the following solution: "wait until tomorrow and then the problem will be fixed." I waited 70 minutes in your queue and then another 34 for Ulugbek Samadov to supply the above. I called because parents a...
Guest 2 months ago in Desktop User Suggestions 0

Turn Off Auto Process for Swipe Feature

Although it seems to be a convenience to auto process once you have swiped during POS, it is not. This leaves room for error if the parent is not wanting to pay the account balance in full. It does seem easy to just change the amount, but in insta...
Guest 2 months ago in Desktop User Suggestions 0

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters over 2 years ago in SCW 0 Future consideration

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Allow customers to disable to ability to send Learning Activities/Lesson Plans

As some customers have proprietary curriculum, they do not wish to allow their users to send learning activities/lesson plans.We can set these to require approval, but this does not 100% guarantee that the learning activity will not be sent.
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Intergration with Paycor

BBMA is asking for an integration with Paycor. They are requesting the ability to send an hours summary report for all non-salaried employees. Paycor API information - https://developers.paycor.com/explore
Michelle Lackey 2 months ago in Procare Desktop / Internal Facing 0

Visibly highlight screen when processing declines

Customer would like the process for posting Decline to be clearly called out or highlighted in red as we do with other notifications with Procare Desktop and Tuition Express. Currently, the stage to process declines so that they post to the ledger...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0