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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Restore TE Maximum to be adjustable

We were using the "maximum amount" feature on the Tuition Express page for parents with subsidies. We would change the "$2500" to the amount parents are required to pay according to their subsidy, which saved us a huge amount of time and effort. N...
Guest 3 months ago in Desktop User Suggestions 0

Limiting check-in time for children to certain hours

It would be very helpful if the system would allow us to set check-in times so that people can only check in during our business hours. Our check-in system is in our lobby, and we have parents checking in before childcare hours literally every sin...
Guest 3 months ago in Desktop User Suggestions 0

ESTA Accrual

I would love to see an accrual method for benefits added to employee profiles. We fall under ESTA (Earned Sick Time Act), so employees that work 30 hours accrue 1 hour of sick time. After speaking with someone in your tech department, your system ...
Guest 3 months ago in Desktop User Suggestions 0

Add benefit tab to employee profile

When entering a new employee that would start accumulating hours for a benefit, you don't have the option to enter it in while inputting their information as a new employee. You always have to go to the Function tab and use the batch post accrued ...
Guest 3 months ago in Desktop User Suggestions 0

Staff Schedule visible on app

Allow Staff to access the Staff Schedule from the app
Rob Relf 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill over 1 year ago in Procare Desktop / External 0 Will Not Implement

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration

Desktop Report: Employee Turnover Percentage

This report would scrape data from the employee work history. The database could perhaps scrape data from the classroom configurations to see the average number of employees or even simply pull from employee statuses. The number of separations div...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 0