Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Create a state-specific Income Eligibility Form (IES) along with the child enrollment form.

You can use the software to print state-specific Income Eligibility Forms (IEFs) (also referred to as Meal Benefit Forms or Household Income Sheets, depending on the state) along with a child enrollment form. The form will prepopulate the names, a...
Guest 3 months ago in Desktop User Suggestions 0

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 5 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1 Future consideration

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest 3 months ago in Desktop User Suggestions 0

Add Multiple Milestones to an Account

BAM 25203732 wants milestones from multiple states so he can get "the best" milestones. He is Montessori and wanted both Montessori and other state milestones added at once to his account.
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow html feature across the platform for more integrations and customizations

- Messaging: html feature only available with newsletters, not in messaging, wants messaging to have an html editor too - Documents: can only upload pdf, wants those more customizable and wants to add spots for a signature and see on his end what ...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / Other 0

Centralized Billing Enhancements

Customer would like an easier way to setup and manage Billing Boxes in order to facilitate more efficient centralized billing. A way to review, edit, and save billing box item amounts in one window, with the items grouped by account and then child...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 1 In Review

Email list / report

It would be nice to be able to print a list of just the email addresses for parents as well as be able to copy and paste it without it taking you to a new emsil when you try to copy the email address
Guest 3 months ago in Desktop User Suggestions 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement