Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Invoice ID

You guys have an ID for everything but invoices and it makes it really hard trying to explain billing on a ledger that is continually running. Its easy for me to understand and work with but always seems to be an issue explaining it to parents i t...
Guest 3 months ago in Desktop User Suggestions 0

JotForm Integration: Allow for more than 1 active form

(for the customer-funded team)Kama'aina currently utilizes the JotForm integration.Right now the integration allows for one active form at a time.Before too long they would like to add at least a 2nd active form.This way they can have at least 2 r...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 0 Future consideration

Parents to have control of parent/guardian access.

Parents would like to have control of parent/guardian access. If a grandparent is added as a parent/guardian, they'd like parents to be able to control that they only see photos, for example, and not billing or other info. BAM 80499774 & 87784717
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Permissions 0

Messages to management without teachers seeing

It would be helpful to set up a way within the app for parents and office management to communicate privately, without those messages being visible to teachers. This would allow parents to reach out directly to the office with billing questions, c...
Guest 3 months ago in Desktop User Suggestions 0

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest almost 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 5 months ago in SCW 0 Future consideration

Your Procare reports for Tuition Express do NOT match those on the TE website!

No description provided
Guest 3 months ago in Desktop User Suggestions 0

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

When a parent has an overdue balance,option for their PIN to automatically get suspended to prevent signing in, and the parent receives an email. Once paid, the PIN is automatically re-activated. (this should be a configuration where a center can choose if they want this option

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1