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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith 9 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 9 months ago in Procare Desktop / External 1 Will Not Implement

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters almost 2 years ago in SCW 0

User Group permissions for Engage/Online

The customer is looking for a way to set user group (admin/non-admin) permissions so she does not have to go through and change each individual permissions. She is looking for a similar way to set these permissions as Procare Desktop has where she...
Kelsey Boyd 5 months ago in Online Ideas Workspace / OL - Permissions 0

Profile Field Mapping

The new mapping of Lead Profile Fields to Active Student Profile Fields does not create the profile as a Student Profile Field, which has some downstream issues. Lead profile fields that are mapped to student profiles are not reportable with the C...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Student Data 0

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters almost 2 years ago in SCW 1

How can you check emails from Procare when they do not say sent from center's email.

Sending statements to a number of people from Procare, how can you check the names or families they have been sent. It does not show up on the center's emailed list
Guest 2 months ago in Desktop User Suggestions 0

Online KinderSystems Integration Request: Washington

Premier has requested Washington be added to the list of states where the integration is available.Premier uses Desktop + Engage Salesforce breakdown 220 Current Online Customers (In Washington but not necessarily using KinderSystems) Enterprise C...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Desktop KinderSystems Integration Request: Washington

Premier has requested Washington be added to the list of states where the integration is available.Premier uses Desktop + Engage. Salesforce Breakdown 513 Current Desktop Customers (in Washington but not necessarily using KinderSystems) Enterprise...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Planned

Online KinderSystems Integration Request: Ohio

The Nest has requested Ohio be added to the list of states where the integration is available.The Nest uses Desktop + Engage. Salesforce breakdown in Ohio 378 Current Online Customers (In Ohio but not necessarily using KinderSystems) Enterprise Cu...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0