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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 2008 of 2008

Family Data Filtered Reports

Family Data reports need to have filters for child name and class NOT for accounting information! It does not make sense to want to run a report for information regarding a child's email, address, etc... to only have a filter for finance. Please m...
Guest 3 months ago in Desktop User Suggestions 0

Customize Daily Activities

Some centers would like to customize the daily activites to work better for their center (both the image and what it says). BAM 41665830 is a dog training program
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake over 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions that the families have marked that they read/agreed to during the registration process. Many schools need this as a licensing requireme...
Courtney Masters over 2 years ago in SCW 1 Future consideration

Recurring Payment Request Feedback - remove credit card when unchecked

Credit Card Option Display We’ve noticed that even if the credit card option is unchecked by the center, the associated verbiage still displays for families. Ideally, if an option is disabled on our end, families should not see any mention of it i...
Guest 3 months ago in Desktop User Suggestions 0

Feedback on Payment Request Option

"Recurring Payment Method" Language Families who are submitting a one-time payment for our waitlist find the default verbiage of “recurring payment method” confusing. Since these charges are not set up as recurring, the wording often causes famili...
Guest 3 months ago in Desktop User Suggestions 0

incident report under standandars

Hi.My daycare is in the state of Virginia and I had a violation this week because the incidents report don't contain all the information that licensing requires. so I wanted to see if there is a way to add that information.But I totally undestand ...
Guest 3 months ago in Desktop User Suggestions 0

Call Back Service for Tech Help

Just called for tech help. Wait time is 79 minutes. Unacceptable for the amount of money I pay each month to ProCare. Please implement a call-back service to your customers.
Guest 3 months ago in Desktop User Suggestions 0

Procare Email / Text message

it would be nice to have a better layout of the email and text message functions. for the email platfom there is alot going on and it would be better to choose by maybe the department or a type of filter similar to like how the filter feature is i...
Guest 3 months ago in Desktop User Suggestions 0

Account Key Mismatch in POS Reports

Thank you for your quick response and for clarifying how the POS Transactions currently pull payer information. I understand now that the processor only reflects the payer’s name, and that reconciliation relies on matching parents to their child’s...
Guest 3 months ago in Desktop User Suggestions 0