Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Customer wants the ability to filter attendance data by most recently signed in -- this was possible for them on the dashboard of Procare Desktop

BAM 36762249 - Customer wants the ability to filter attendance data by most recently signed in -- this was possible for them on the dashboard of Procare Desktop
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Need to be able to filter DES reports by Tags

BAM 36762249 - Need to be able to filter DES reports by Tags
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Reports 0

Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device

BAM 44304963 - Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 5 months ago in SCW 0 Future consideration

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Emergency Contact Requirements

Please consider adding a way to require two emergency contact phone numbers when parents register. It would be super helpful for it to be an option that we can require when using the setup wizard.
Guest 3 months ago in Desktop User Suggestions 0

Include children who are absent on monthly attendance summary

Include children who are absent on the attendance monthly summary, so that when I am billing with counties, I can see that they are on the list but absent, as opposed to missing them altogether. Attendance summaries should list all children, regar...
Guest 3 months ago in Desktop User Suggestions 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters over 2 years ago in SCW 1 Future consideration