Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith 12 months ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 12 months ago in Procare Desktop / External 1 Will Not Implement

Ability to Create and Save Custom Report Templates

Client would like the ability to save custom report templates. I have heard from many client that it would be really helpful to be able to save templates for reports they go back to again and again instead of having to recreate them each time.
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 3 Planned

Staff Pay periods and Filters

Problem: I spoke with Melisa at Primrose School of Apple Valley. She demonstrated under 'Staff Management' > 'Timecard' > 'Monthly' when using 'Biweekly' filter, it defaults to a start date of 'almost a month ago' (e.g. on 10/21, defaults to...
Tessa Robinson 9 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 2 Future consideration

Allow Engage Parents to view Deactivated Students

At this time in the Desktop to Engage platform if an Enrolled student's status is changed to another status, for example Inactive or Graduated, a parent can no longer view the historical information available for the child like Billing and Photos....
Lexi Hueseman over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Streamline Invite Process for System Supervisors

Currently if a System Supervisor is added to Desktop, they are successfully added as a user in the schools, but not invited.Logging into each school individually to invite the system supervisor is a long process for customers with many locations.T...
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Staff Management 0

Attendance per Student Report

BAM 36727115 will most likely be using the Attendance per Student report every month and would like a SELECT ALL button to select all students rather than having to click children one by one.
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Reports 1

Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook over 2 years ago in Procare Desktop / External 1 Will Not Implement

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest over 5 years ago in SCW 2 Future consideration