Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration

Billing for subsidize payments with parent cost share

Our center is very unique as are parents pay a weekly tuition according to their income. All families are charged the full weekly tuition by their child's age group. Families who qualify to pay less than full tuition pay a cost share. The differen...
Guest 3 months ago in Desktop User Suggestions 0

MyProCare: Spanish Inclusion

No family connection materials are available in Spanish. We're able to insert manual translations for many things, but some have no room, and others have no options. In a profession aiming to reduce barriers, this is a significant barrier that tak...
Guest 3 months ago in Desktop User Suggestions 0

Additional or editable gender options

Critical in this century to have more than binary options, "OTHER" or "UNKNOWN" available to families. Lack of inclusive options alienates families and is embarrassing to us as a program.
Guest 3 months ago in Desktop User Suggestions 0

SCW - Ability to re-order extra program questions

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...
Dilan Roopan almost 2 years ago in SCW 0 Future consideration

Admin should not have to approve absences in FE

The absences show up on the Dashboard in FE and admin needs to approve them in order for the "Pending Approvals" to get to zero. This is just another step that admin do not want to do. There is currently no way to turn this off. Harrison Village C...
Brenda Cave about 1 year ago in Online Ideas Workspace / OL - Dashboard 0 In Review

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Edits should save after making changes to comment field in Connect Portal Personal Tab

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...
Guest 5 months ago in SCW 0 Future consideration

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Employee Self-Service Functionality

Customer would like to see us develop a way for employees to view and manage their schedule and benefits (PTO/Sick requests for administrators to approve/deny) without having to request printouts from administrators.
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement