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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith 9 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 9 months ago in Procare Desktop / External 1 Will Not Implement

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin about 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Attendance report grouping

Spoke with Ted from 27111297, he was trying to pull a Monthly Attendance Report for March of last year for licensing purposes and grouped it by "Primary Classroom." However, this grouping will put children in classrooms they are in now, rather tha...
Red Lake about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Time Card Summary with Drill Down Detail Report

Can there be some improvements to this report? For instance I've needed to go back a couple of years to determine how many children attended during a specific year, however, when doing so it generates the report with children who weren't in the sp...
Guest 2 months ago in Desktop User Suggestions 0

Payroll deduction import

Description: Customer wants to see functionality in Desktop that allows them to import payroll deduction numbers in bulk. They want to be able to import the deduction amount and the person/account associated to have a more efficient way to apply t...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Child Schedule adherence notifications

Allow for notifications vie email or SMS to be sent to administrators when a child is signed in or out outside of their scheduled time.
Jesse Hartman 2 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Capture timecard records at the minute level and not at the seconds level

Timecard records are displayed at the minute level, but duration records are calculated at the seconds level. This can lead to discrepancies (an example is a time card record for someone clocking in at 1:00, clocking out at 5:45 and the duration i...
Rob Relf 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0 In Review

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned