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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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ACH Refunds

Allow for centers to refund via ACH
Ali Knapp 7 months ago in TE Transactions / Center Daily Tasks 0

Leads bulk upload

Client (BAM 49807467) has 100 leads to add in manually. They had already done an application process so they have 100 families waitlisted. A bulk upload options would be so helpful!
Kami Lee 7 months ago in Online Ideas Workspace / OL - Leads 2

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith 10 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 10 months ago in Procare Desktop / External 1 Will Not Implement

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters almost 2 years ago in SCW 0

Update procare so it can be installed on a tablet with an Arm Processor

Its unacceptable that Procare desktop cannot be downloaded on a tablet with an arm processor. I have to now decide to spend another $1295 for a procare "computer" that can only run that program. Abandon the use of the door strike which is already ...
Guest 5 months ago in Desktop User Suggestions 0

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest almost 4 years ago in Online Ideas Workspace 1

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters almost 2 years ago in SCW 1

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan about 2 years ago in Procare Desktop / Internal Facing 3 Already exists

Enhancement to IKS extra / LIB

The underlying issue is that the customer uses IKS in order to import registrations into Myprocare, but when they do so all of the imports arrive with the same time/date, so they are unable to prioritize the registrations in the order they were re...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 In Review