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Procare Solutions Internal Ideas Portal
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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Audit feature

Had a prospect ask if we have an "audit" feature to be able to pull one report and display student records, staff records, ratios, and shot/physical records for when state licensing comes in. Just pull one report and be able to hand it over to the...
Kaley Birch 3 months ago in Online Ideas Workspace 0

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

New User Interface

I would love more user interfaces - specifically a fall/halloween one. My admin team and I love switching up our Procare desktop themes seasonally and I think it would brighten up our days to have one for fall. I specifically love the Valentine's ...
Guest 3 months ago in Desktop User Suggestions 0

Update Staff Only language

I previously requested that the Staff Only feature on Daily Activities be updated to say - "Staff Only - Requires Admin approval before sent to Parents." Now it says, "Staff Only - Requires Admin Approval for Parents" which is not very clear. Also...
Guest about 4 years ago in Online Ideas Workspace / OL - Daily Activities 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters over 2 years ago in SCW 0 Future consideration

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers 6 months ago in Online Ideas Workspace / OL - Billing & Accounting / Other 1 Needs More Information

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters over 2 years ago in SCW 1 Future consideration

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

SCW - Ability to re-order extra program questions

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...
Dilan Roopan about 2 years ago in SCW 0 Future consideration

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 9 months ago in Procare Desktop / Internal Facing 3 Needs More Information