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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Report to show an audit trail of all changes made to an autopay account.

We have no insight into who changes/edits parent autopay accounts. This has caused parents questioning certain charges going through. But we have no way to identify if the family changed their information or if an Admin changed it.
Guest over 4 years ago in SCW 1 Will not implement

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest over 4 years ago in SCW 1 Will not implement

Update software to be able to split family billing of parent managed calendars.

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...
Guest over 4 years ago in SCW 0 Will not implement

Third Party Contract on Ledger

When we create a third party contract, that third party is automatically added to the ledger. However, when a third party contract is created in error and we delete it, it does not get deleted from the ledger. We would like the ledger for the corr...
Guest over 4 years ago in SCW 0 Will not implement

We cannot set the display order of Room and Enrollment Questions. This makes it difficult to have related questions display in a logical order.

This would allow us to more effectively utilize these sections since we could display the questions in an order that makes sense to the parents. Right now, we are having to alter the way we word the questions in order to get them to display in the...
Guest almost 5 years ago in SCW 0 Will not implement

New report

A center would like to provide each student with a print out of their current program and schedule for review. This would be part of our new registration process. The report most similar to what we need is the “Student Class Schedule – PDF” report...
Guest almost 5 years ago in SCW 0 Will not implement

Show Description and $0 on ledger for all overrides

Currently nothing shows on the ledger when an override is done. When an override is entered for a child, a $0 parent fee line item with a description would show on the ledger. This is especially difficult for auditing purposes.
Guest almost 5 years ago in SCW 2 Will not implement

Interac Integration

DCW does not currently have an integration with Interac. This is something widely used across Canada, especially among childcare providers, and this would eliminate the need for manual entry of debit payments. https://www.interac.ca/en/interac-...
Guest almost 5 years ago in SCW 0 Will not implement

Allow parents to save payment to account through InSite Connect

Request to add option for parents making payments using the InSite connect app to save payment on file for future use.
Kristina Gass almost 5 years ago in SCW 1 Will not implement

Add ability to hide unused fields on child/parent record

Add ability to hide unused fields on child/parent record from the admin side- would simplify the family record
Kristina Gass almost 5 years ago in SCW 0 Will not implement