What is the status of pushing out reports for transactions??? Not having these reports and notifications of CC declines and ACH returns pushed out is awful. Is there a setting in place to get these back? All the issues we have seen this year with ...

The parent phone numbers do not sync from DT to PE unless you add to the text message box and add the carrier. Almost every account I implement on PE I have to tell them to go do this and frankly they get really mad that they have to re-enter the ...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

Prior to the migration of tuition express, we could run a report to determine which accounts have expiring credit cards on file. This is an important tool to help prevent busy parents from getting stuck with extra fees. We sell them on autopay wit...

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...

Have the option in the Configuration section to turn off or deactivate the “Save Settings” and “Clear Settings” in Standard Reports for anyone who isn’t a System Supervisor.

I dont understand why the comment tab was disable after the last update. This tab is very important to track information and removing it it s making us work double. I called and after waiting for more than hour I could not get more information. Ju...

BAM 54082048 Newsletter functionality in the app or better ability to create, manage, and send newsletters from the web browser on a tablet display

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks