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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 3 months ago in Desktop User Suggestions 0

need salary info to log/date stamp when increases occur.

There is no record or report to pull that would indicate when an employee wage was increased and from what amount. Yes we can create a log, but that leaves room for human error. If the adjustment itself could time stamp and log (similar to enrolle...
Guest 3 months ago in Desktop User Suggestions 0

Red dot for visual cue on Pending Approval for activities

BAM - 32333447 - Customer would like to have a visual cue for pending approval list so you can easily see when there is a new one. " It would be great if when there was a Pending Approval on the Dashboard, a red dot could appear in the menu on the...
Sirah Brautigam 3 months ago in Online Ideas Workspace / OL - Dashboard 0

Time card corrections

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...
Guest 3 months ago in Desktop User Suggestions 0

I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 3 months ago in Desktop User Suggestions 1

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest 6 months ago in Desktop User Suggestions 0

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 1 In Review

Integration with Homebase for scheduling

Ability to integrate with Homebase to allow for scheduling capabilities for employees. Sales team has heard this from both current customers and prospects. https://www.joinhomebase.com/
Rachel Haver 6 months ago in Online Ideas Workspace / OL - Staff Management 0

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith 9 months ago in Procare Desktop / External 0 In Review