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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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"Children Currently Checked In" should show scheduled sign out time.

On the dashboard where it shows "Children Currently Checked In", it would be beneficial to see their scheduled time out either instead of their time in or in addition to their time in. Additionally, it would be nice if they were highlighted in red...
Guest 3 months ago in Desktop User Suggestions 0

Inventory system

It would be very useful to implement an inventory system for infants, to keep track of diapers, wipes, changes of clothes. Parents bring in the supplies for their children, and each week the teachers have to do a manual count of inventory. If ther...
Guest 3 months ago in Desktop User Suggestions 0

Emailing Statements in procare desktop

When we are on a parent ledger and pull up a customer statement on report view and click the email report icon on the top left of the report, that it would default the parent email address in there for that parent or let you toggle which payer ema...
Guest 3 months ago in Desktop User Suggestions 0

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Add Security Deposit Feature

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook over 2 years ago in Procare Desktop / External 1 Will Not Implement

Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee 10 months ago in Online Ideas Workspace / OL - Subsidy 0 In Review

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman about 2 years ago in Procare Desktop / External 0 Will Not Implement

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 7 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Allow Manage Progress to sync from Corporate School

Manage Progress is not currently an option in a Corporate School. Location within the school levelLearning > Assessments > All Milestones Customers would like to be able to control Progress categories from the Corporate level
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0 In Review