Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 3 months ago in Desktop User Suggestions 1

Integration with Homebase for scheduling

Ability to integrate with Homebase to allow for scheduling capabilities for employees. Sales team has heard this from both current customers and prospects. https://www.joinhomebase.com/
Rachel Haver 6 months ago in Online Ideas Workspace / OL - Staff Management 0

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 1 In Review

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Documents 0

Add ability for centers to multiply a daily rate for billing purposes

Some Centers bill monthly and want to be able to charge daily. In Desktop there is a way to run the billing and multiply the amount of days in the month. This is not billing based on attendance as they want to charge the daily regardless if the ch...
Chasity Dorsey over 3 years ago in Online Ideas Workspace 2

Additional Schedule Permissions

Customer wants to prevent certain users from making changes to schedules that have been applied from a schedule template. They would like users to be able to select preconfigured schedule templates through the dropdown menu in the Schedule window,...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Add *User defined* Immunization Expiration Date as an item for letter merge

This would save time when sending Reminders to families. I personally use this feature to send the letters to remind families that their child's immunization form will expire soon but the problem I have is that I have to filter children by immuniz...
Guest 3 months ago in Desktop User Suggestions 0

Lock Staff email on Parent Engagement

Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
Guest over 3 years ago in Online Ideas Workspace 3

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest over 5 years ago in SCW 2