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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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We need a way to streamline the refund process. We used to be able to click a button and refund, now they have to do a negative payment. It's inconvenient for parents.

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Guest 4 months ago in Desktop User Suggestions 0

Automatic reminders for requirements due

We are struggling keeping track of the required forms due dates. It would be great if there would be an option to send automatic reminders to us and the parents before the requirement is due.
Guest 11 months ago in Desktop User Suggestions 0

Add Waitlist to the list of statuses

Would help with workflow
Guest almost 3 years ago in SCW 1 Planned

Staff Pay periods and Filters

Problem: I spoke with Melisa at Primrose School of Apple Valley. She demonstrated under 'Staff Management' > 'Timecard' > 'Monthly' when using 'Biweekly' filter, it defaults to a start date of 'almost a month ago' (e.g. on 10/21, defaults to...
Tessa Robinson 11 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 2 Future consideration

Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 7 months ago in SCW 0 Future consideration

When a parent has an overdue balance,option for their PIN to automatically get suspended to prevent signing in, and the parent receives an email. Once paid, the PIN is automatically re-activated. (this should be a configuration where a center can choose if they want this option

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.
Kevin Vergel-De-Dios 7 months ago in SCW 0 Future consideration

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

The School should be able to control their own settings

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.
Guest 7 months ago in Desktop User Suggestions 0

Allow Calendar to integrate with Outlook, Google Calendar and iCal

Customer would like events added to Procare's Calendar to sync to Outlook, Google Calendar and iCal.
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Calendar 0 Future consideration

Unified Meal Tracking

Description: Customer would like the meal tracking functionality available between Desktop and Engagement instead of two distinct features that they have to choose from - more robust and better reporting in DT, but easier to use and more accessibl...
Jesse Hartman 8 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Meal Plans 1 Future consideration