Procare Solutions Internal Ideas Portal
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Procare Desktop

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Automated Emails from DT

Kama'Aina Kids - 10859000 Customer would love to see a feature in DT that would allow them to setup an automated and recurring email to her parents. The intent would be to send out statements or reminders to parents based on an email template they...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 11 months ago in Procare Desktop / External 0 Will Not Implement

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith almost 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Chip Reader for credit/debit cards

Customer has reported that a family's card was flagged by their bank as a fraudulent charge because the card was swiped instead of using the EMV chip on their card. Customer is extremely concerned that the industry is moving along and we are not k...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen 11 months ago in Procare Desktop / External 2 Will Not Implement

Pay ACH on MyProcare

Customer would like parents to be able to pay ACH on MyProcare.
Beth Carlin almost 3 years ago in Procare Desktop 2 Will Not Implement

Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Schedule template restrictions

Customer expressed a need to restrict non-System Supervisor users from changing the default field values on any given schedule template that is created for, or already associated with a child record: Classroom Name Day In Out 'Start Date' and 'End...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement