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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Customer would like to turn on auto reply message when parents message school after hours

BAM 52626242 - Customer would like to turn on auto reply message when parents message the school after hours
Pam Littleton 11 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Pam Littleton 11 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Automation to transition students to new classrooms on a certain date

BAM 13914511 - Automation to transition students to new classrooms on a certain date
Pam Littleton 11 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Audit feature

Had a prospect ask if we have an "audit" feature to be able to pull one report and display student records, staff records, ratios, and shot/physical records for when state licensing comes in. Just pull one report and be able to hand it over to the...
Kaley Birch 11 days ago in Online Ideas Workspace 0

New User Interface

I would love more user interfaces - specifically a fall/halloween one. My admin team and I love switching up our Procare desktop themes seasonally and I think it would brighten up our days to have one for fall. I specifically love the Valentine's ...
Guest 12 days ago in Desktop User Suggestions 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 3 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

TE batch Notification Emails

Several customer have reported that they use batch notifications in their own processes to inform them of actions that need to be taken. batch notifications are no longer being sent out to customers with the latest updates to Tuition Express, and ...
Jesse Hartman 15 days ago in Procare Desktop / Enterprise Support 0