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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Statement in Engagement Portal & APP

It would be nice if the statement function for the parents in the engagement portal and the app would sync with the ledger in the Procare Desktop, instead of showing zero and no charges or payments show up on the statement if the parent clicks it,...
Guest 7 months ago in Desktop User Suggestions 0

Using convenience fees, partial payments should be charged the percentage, not the full payment

When applying a percentage convenience fee for each payment, and the payment is a partial payment, the system currently takes the convenience fee percentage from the total amount, not the partial amount. Because of this, parents are paying a much ...
Mike Mercer 7 months ago in SCW 0

Fix Tuition Express Form

On the tuition express form under the Section A for credit card section...it asks for account number INSTEAD it should ask for the Card Number.
Guest 7 months ago in Desktop User Suggestions 0

Families should be able to update their information (pickup names, address, phone, etc) on their own through the desktop option.

When a parent needs to contact us to update/change their information because admin has to make those changes, it is an interruption on activities/etc. in order to make those changes when families should be able to update that on their own.
Guest 7 months ago in Desktop User Suggestions 0

Update Twitter Username Data Field to Twitter Handle or Remove Entirely

When navigating to a family> Parents Tab. When using Google Chrome, the extremely popular auto fill feature identifies and fills in Connect ID Password field and Twitter Username Field as autofill spaces with DCW/SCW username and password. On o...
Zaid Gleisberg 7 months ago in SCW 0

Fix Attendance Information - Calendar View Showing Only EST

Time Zone is set at the business or center level to reflect proper time. Attendance in the system is all set correctly for tracking but when switching to the Calendar View tab, when hovering over the days/times, it only shows in EST instead of PDT...
Zaid Gleisberg 7 months ago in SCW 0

Revenue Report by category

We need to be able to run a weekly report of all of the revenue (payments we received) we brought in by category. For example, total Summer Program revenue received, total pre-school revenue received, total after school revenue received, etc...
Guest 7 months ago in Desktop User Suggestions 0

Auto mark child absent

Customer would like same feature that BW has where it will be able to show her a list of kids that are absent... if the child never gets checked in, they are automatically labeled as absent. Customer will not have to go in and do the manual work t...
Leanne Scope 7 months ago in Procare Desktop / Internal Facing 0

FTE report by status/month

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 Unlikely to implement

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest over 2 years ago in SCW 1 Will not implement