Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Remove $0 charges from recurring attendance plans

This center has many possible charges in their recurring attendance plans, and it's overwhelming for them and parents to see all of the charges when many of them are $0. They'd like $0 charges to be hidden from the invoice and from reporting.
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Planned

Sync the staff timecards through the app and desktop just like you do with the students.

This is beneficial for the staff to check in/out through the app, which is much simpler and more successful than checking in/out through the desktop. Admin uses the desktop to enter any other situations (Sick, Holiday, PTO, etc.) but it doesn't sh...
Guest 9 months ago in Desktop User Suggestions 0

Parent Engagement - Billing info on app

Currently if a school has PE and the parent goes to Make A Payment it says that Your School Does not currently accept online payments. I have had a lot of complaints from clients that it makes them sound like they just decided not to do it. When r...
Guest almost 4 years ago in Online Ideas Workspace 1 Needs More Information

Optimize Brightpath PAD report

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...
Guest 5 months ago in SCW 0 Future consideration

Create Front End Report of the Attached Query for Celebree

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...
Robert Skylis 5 months ago in SCW 0 Future consideration

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee about 3 years ago in Procare Desktop / External 1 Will Not Implement

Improved Photo Sync/Photo Editing

DT centers are only able to sync profile photos the first time a staff/student/pickup person is added to Procare. Center is not able to make changes or update them over time and would like to either have updated photos in desktop change Family Eng...
Owen Carlson over 2 years ago in Procare Desktop / External 3 Already exists

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow ACH payment on Registration forms

BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Sirah Brautigam 5 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 0 Future consideration

Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 5 months ago in Desktop User Suggestions 0