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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson over 1 year ago in Procare Desktop / External 0

Manual Adjustment Report is not picking up correct transactions

We have tried to use this report but it does not reflect properly
Guest 10 months ago in SCW 0

Have a report that shows Desktop License screen, and what modules are applied

Link to support article showing DT license: https://www.procaresupport.com/procare-desktop/docs/license-configuration?highlight=license If a customer has multiple licenses on the same IKN, and they vary (ex. 2 fulls and 1 mini) we are unable to se...
Anastasia Goggins 10 months ago in Data Platform / Power BI Report 2

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett over 2 years ago in Procare Desktop / External 1 Unlikely to implement

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest over 2 years ago in SCW 0

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 0 Unlikely to implement

SCW: Annual Report for Boys and Girls of Western PA

BGCWPA (BL: 8414) Attached is the report they are required to fill out on an annual basis. They will need to be able to pull this data from SCW by January 2025. There is a lot of information and they are aware that they may need to gather from mul...
Meagan Haas 11 months ago in SCW 0 Planned

Make tiles in the Connect Portal dynamically adjust the font size to fit in the tile for when Data Field changes are made so that the verbiage is all visible

This will let parents see all the verbiage in the tiles if a data field change is made
Guest 11 months ago in SCW 0

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels 11 months ago in Procare Desktop / Enterprise Support 0 Future consideration

SCW: Additional Field in Weekly Attendance Report

Charleston County School District is requesting the field 'School ID' to be included within the Weekly Attendance-Excel Report. It is information they need displayed for attendance/reporting purposes. They currently have that field relabeled as Po...
Meagan Haas 11 months ago in SCW 0