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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Wording of a User groups and permission field should be changed to view only

Change requested by a large enterprise client. In desktops user groups and permissions, Under family data and accounting.20:Family Accounting functions >10: Modify Contract billing amount Should be changed to read view only. This change would e...
John Michaels 6 months ago in Data Platform / Platform Improvements 0

User/School Permission for Show/Hide Charge Descriptions

Customer has schools on shared IKNThey want to allow users access to Charge / Credit Descriptions, but they want users to only be able to access and edit/hide for their own locations. If they have access to schools A and B, they can edit and hider...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 In Review

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff 11 months ago in SCW 0 Future consideration

Adjust Wait List Screen so Registrations Filter in Chorological Order Based on Registration Date

Right now, when you go to the Approvals > Waitlist screen, the screen shows you pending registrations but not in chronological order, so it is hard to easily visually see the order in which you should be approving children from the waitlist. Th...
Robert Skylis over 1 year ago in SCW 0 Future consideration

Updates to Sign-In Icons in App

The Sign-In Kiosk icon in the app shows a QR Code, but not all schools use the QR Code. The pinpad icon might be clearer since that will always display on that screen. The Parent Kiosk icon in the app shows a pinpad (or maybe it's meant to be tile...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Sign In & Attendance 5 Planned

Monthly Attendance Summary Issue

I have a child who has missed several days, however she is still enrolled and scheduled to be here. When I printed the monthly attendance for April, she does not show up at all, as she has not attended since the start of April. This can cause erro...
Guest 6 months ago in Desktop User Suggestions 0

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest 11 months ago in Desktop User Suggestions 0

Allow upload of lesson plans

I have had many clients lament that there is no way to upload their lesson plans that were already completed but now they have to manually enter them in. I have even had a case where the client cancelled Parent Engagement because she said the task...
Guest over 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 1

Integration with Homebase for scheduling

Ability to integrate with Homebase to allow for scheduling capabilities for employees. Sales team has heard this from both current customers and prospects. https://www.joinhomebase.com/
Rachel Haver 11 months ago in Online Ideas Workspace / OL - Staff Management 0