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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Pay ACH on MyProcare

Customer would like parents to be able to pay ACH on MyProcare.
Beth Carlin almost 3 years ago in Procare Desktop 2 Will Not Implement

ADD new child to existing families

Can you add a feature so they can ADD a new child directly to an existing account rather than having our team have to add the new child? It seems to reason that if a New Family can register multiple children at once that Returning Families can do ...
Guest 6 months ago in Desktop User Suggestions 0

Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 6 months ago in Desktop User Suggestions 0

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 6 months ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 6 months ago in Desktop User Suggestions 0

Labels from corp lessons need to transfer to child sites

Currently when lesson plans are entered at the corporate level, the labels that are applied are not transferred to the child sites. This was requested by The Nest School https://procaresoftware.lightning.force.com/lightning/r/Account/0011I00001Qgz...
Chasity Dorsey over 3 years ago in Online Ideas Workspace 0 Already exists

Make transaction response error messages more user friendly

Many of the transaction response error messages are not very user friendly, and result in confusion for our end users. Rather than having each platform transform the message into something more user friendly, we should consider enhancing these to ...
Mari Triphahn 12 months ago in TE Transactions / Reduce Resources to support TE 0

User/Timestamp data for Child Schedules

Customer would like to see user and timestamp data for changes made to schedules that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do so currently because...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 1 In Review

User/Timestamp data for Billing Box entries

Customer would like to see user and timestamp data for changes made to records within the Billing Box that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 1 In Review

Attendance Based Subsidy Billing Formulas

In most states, subsidized agencies pay based on a combination of schedule and attendance. For instance, they will pay for all of the days a child is scheduled, unless a child is absent more than 5 days--then they only pay based on attendance. We ...
Guest almost 4 years ago in Online Ideas Workspace 1