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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Parent automatically invited

When centers go to manually add a parent, Procare automatically selects to invite the parents. Clients have noted that admins act quickly and don't read the fine print. It's also a little different than when you do a bulk upload because you have t...
Kami Lee 12 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff 12 months ago in SCW 0 Future consideration

Autopopulate Default Values for Site Admin (Full Access) Role & Provide activity ID's for all preconfigured roles

Several clients in Implementation and/or support need assist with role setup. When copying roles to another Role name the system does not display the activity ids and permissions associated - they remain yellow as the copied role is hard coded. Pl...
Tammy Schroeder almost 3 years ago in SCW 0 Future consideration

InSite Parent - Make it so Sponsor #2 cannot see subsidy amount on app.

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.
Guest over 3 years ago in SCW 0 Will Not Implement

Reporting Guidance

On the Attendance per Student Report if you select all the students the report will fail to generate. Please indicate what the limitations are on there. If you can only generate a report with 10 students or whatever please put that info on there. ...
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 0 Will Not Implement

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest about 1 year ago in Desktop User Suggestions 0

Export MyProcare Review and Import List to Excel

Center wanted to know if there was a way to sort the My ProCare Review and Import list (ascending/descending age, for example) and expressed frustration with the fact that ages show in months and not years. They, like many others, use My ProCare a...
Jessica Nakma almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Enrollment Over Time Reporting

Please add a report where you can pull enrollment data over time so trend can be visible. As of now if I want to see total enrollment, by the week, over the course of a year - I would have to pull 52 total reports from the child enrollment reports...
Guest 6 months ago in Desktop User Suggestions 0

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 6 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review