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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum over 1 year ago in TE Transactions / Reduce Resources to support TE 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen 11 months ago in Procare Desktop / External 2 Will Not Implement

Remove the Sys,Sys from corporate reports

Customer reported that when they run a corporate enrollment report, it shows a school named 'Sys' that has a single enrolled student named 'Sys, Sys' Corporate Reports > Family Data > Child Enrollment > Child Enrollment Status Customer wa...
Austin Branham 5 months ago in Procare Desktop / External 4 Planned

Allow upload of lesson plans

I have had many clients lament that there is no way to upload their lesson plans that were already completed but now they have to manually enter them in. I have even had a case where the client cancelled Parent Engagement because she said the task...
Guest over 4 years ago in Online Ideas Workspace 1

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum about 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Prevent teachers from editing milestone configuration

Requested by Creative World. In the website, staff can go to Learning > Lesson Plans > All Milestones > And add/remove domains/subdomains/milestones. They don't want teachers to have access.
Guest over 4 years ago in Online Ideas Workspace 0 Will not implement

Screen lock

It would be nice if we had the option to set our own time limit on the screen logging off. It is annoying to continue to log into the system multiple times a day.
Guest 5 months ago in Desktop User Suggestions 0

Upload Corporate branded newsletter formatting/colors

Customer would like to be able to upload or access corporate-branded newsletters. This would include their color scheme and fonts. LeafSpring School - 12969000
Beth Carlin 5 months ago in Online Ideas Workspace / OL - Newsletters 0