Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14Complexity - 3 of 4 types (Up...

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...

In Kidreports, the teachers could click on an option that automatically sent that week's lesson plan to the parents whenever the child was signed into Kidreports. Teachers aren't liking that they have to manually send those lesson plans or make su...

It says my password and username are incorrect.

In an effort to save paper, we email the timecards to the staff. I have over 50 people I have to send it to. I type in every email address and subject line and then I copy and paste the body of the email.

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...