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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Expiring debit cards

This was a very helpful report that I used monthly to help remind parents to provide the school with an updated debit card, that way I did not have to process tuition more than once a month.
Guest 16 days ago in Desktop User Suggestions 0

More background options

Some are similar, changing out themes is fun :)
Guest 16 days ago in Desktop User Suggestions 0

Flu Immunization

Flu Vaccine requirements are typically that the vax is administered in September for that year's coverage. It becomes difficult in Procare Online to configure this, as an example, a vax administered in June will not satisfy the yearly requirement.
Shannon Nowak 16 days ago in Online Ideas Workspace / OL - Student Data 0

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios about 1 month ago in SCW 0 Future consideration

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney 3 months ago in Online Ideas Workspace / OL - Reports 0

I would like an email notification when a parent sends an admin chat.

Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...
Guest 17 days ago in Desktop User Suggestions 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 7 months ago in TE Transactions / Operational Efficiency 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 7 months ago in Online Ideas Workspace / Other 0

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration