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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios about 1 month ago in SCW 0 Future consideration

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 7 months ago in TE Transactions / Operational Efficiency 0

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney 3 months ago in Online Ideas Workspace / OL - Reports 0

Allow Lesson Plan Customization or Upload for customer specific templates

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 7 months ago in Online Ideas Workspace / Other 0

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 10 months ago in Online Ideas Workspace / OL - Daily Activities 0

Ledger in Procare Connect

Please allow parents to see their ledgers and statements from Procare Connect/App instead of having to go to MyProcare. It is confusing for parents to have to sign in into a completely different site to be able to see their billing information.
Guest 17 days ago in Desktop User Suggestions 0

Sync All Students from Desktop to Online Regardless of Status

Please allow us to see all students (like we used to) in Procare Connect regardless of their enrollment status. We need to be able to prepare for students before their first day (add immunizations, tags, documents, etc)
Guest 17 days ago in Desktop User Suggestions 0

Calendar Notifications

Please remove the email notifications to parents as soon as an event is added to the calendar. We cannot add future events as parents receive emails and it is extremely confusing and fills their inboxes with emails that are not useful to them. Ins...
Guest 17 days ago in Desktop User Suggestions 0