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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Option To Hide Person Search Function

If a user group in Procare Desktop is blocked from Utilities and Employee Data, then they shouldn't have access to the person search feature and be able to see employees data or alter it in any way . This would help ensure that Procare Users that ...
Sarah Rogers 26 days ago in Desktop User Suggestions 0

TE accept payments from non payers.

As an early learning program we collect funds for fundraisers, donations, and camps that a good 30 percent is paid by grandparents, extended families, and friends. We would like to collect all payments directly from TE and not have to have additio...
Guest 26 days ago in Desktop User Suggestions 0

Expanded Subsidy Reporting

The current Subsidy Reporting offering is inadequate for our customer's needs. Currently, the Ledger Detailed Transaction Report is the only report offered in Online that shows Subsidy data. Procare Desktop offers 17 different reports across 6 Cat...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Reports 4 Planned

View POS transactions on the Procare Cloud Web App

We are an hourly daycare center and as the owner, I'm checking the Tuition Express website multiple times a day to see payments being made. With the TE website going away, it would be nice to be able to check daily sales on the Procare Cloud Web A...
Guest 14 days ago in Desktop User Suggestions 0

Allow editing for Agency posting

Once an agency posting is input, no changes can be made. This is frustrating when we have to show CCAP that the funds are going to the intended individual, when generic human error is made. If I was able to edit it, It would save me a lot of hassl...
Guest 14 days ago in Desktop User Suggestions 0

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 4 months ago in TE Transactions / Center Daily Tasks 1 Will not implement

Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 5 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3

add an ALL ROOMS option to the Edit Room Assignment window

When I am training, I often recommend that Admin staff, in particular, be assigned to All Rooms. If there are a lot of rooms, it can be cumbersome to have to check each room and it's easy to miss one room. It would be nice if there was a box that ...
Debbie Scarlett Foster 6 months ago in Online Ideas Workspace / OL - Staff Management 0

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 3 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 2

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 4