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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 27 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest 7 months ago in Tuition Express / Increase TE Adoption 0

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 15 days ago in Desktop User Suggestions 0

Adding Age Range Column in Classroom Configuration

If we can add a column for Age Range in Desktop Classroom Configuration for PE with DT and be able sync it over to PE that would be a great feature.
Guest 30 days ago in Desktop User Suggestions 0

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 16 days ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 16 days ago in Desktop User Suggestions 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen 7 months ago in Procare Desktop / External 0

Enhancement to 15-minute Ratio report

Customer would like the 15-minute interval ratio report to also have student count, teacher name, and teacher SISO times. This would be incredibly beneficial for their reporting needs for licensing.
Jesse Hartman 17 days ago in Online Ideas Workspace / OL - Reports 0

Optional Messaging when Newsletters are sent

Customer would like to see an option when sending newsletters that would also send an SMS or in-app message to the recipients to remind them to check their email for the newsletter.
Jesse Hartman 17 days ago in Online Ideas Workspace / OL - Newsletters 0