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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 5 months ago in Procare Desktop / Internal Facing 0 In Review

Send receipts to parents for recurring batch payments

I noticed I get a receipt for the payments being processed but not the parent. It takes more time to have to send out balance accounts for those specific accounts when it should be automatic, especially when you have all the parents info in the sy...
Guest about 1 month ago in Desktop User Suggestions 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 8 months ago in Online Ideas Workspace / OL - Daily Activities 0

Billing for subsidize payments with parent cost share

Our center is very unique as are parents pay a weekly tuition according to their income. All families are charged the full weekly tuition by their child's age group. Families who qualify to pay less than full tuition pay a cost share. The differen...
Guest 16 days ago in Desktop User Suggestions 0

Custom Headcount Report per Child Annually

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
Mike Mercer 16 days ago in SCW 0

MyProCare: Spanish Inclusion

No family connection materials are available in Spanish. We're able to insert manual translations for many things, but some have no room, and others have no options. In a profession aiming to reduce barriers, this is a significant barrier that tak...
Guest 17 days ago in Desktop User Suggestions 0

Additional or editable gender options

Critical in this century to have more than binary options, "OTHER" or "UNKNOWN" available to families. Lack of inclusive options alienates families and is embarrassing to us as a program.
Guest 17 days ago in Desktop User Suggestions 0

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 8 months ago in Online Ideas Workspace / OL - Student Data 0

Allow staff to see their individual timecard rather than the entire staff's

Allow staff to see their individual timecard rather than the entire staff's (read access)
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0