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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 9 months ago in TE Transactions / Operational Efficiency 0

A report that provided Individual Activities recorded by classroom and by child

Big Blue Marble Academy would find a report that would provide a breakdown the individual classroom activities recorded by classroom within a given time period that could also be filtered by activities by child for a given time period extremely va...
Guest 5 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 12 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4 Future consideration

Additional Holiday Themes

I am contacting you because our center has recently gotten into a ghostly mood and realized that there are no Procare themes available to satiate our spooky cravings. There are themes for summer, spring, and winter, Valentine's Day and Christmas, ...
Guest 22 days ago in Desktop User Suggestions 0

Attendance API write access

Cadence would like write access to our Attendance API
Mike Mercer 2 months ago in SCW 0 Planned

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 9 months ago in Online Ideas Workspace / Other 0

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 4 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Since tuition express update Swipe function is no longer working

Ever since the tuition express update the swipe function no longer works
Guest 24 days ago in Desktop User Suggestions 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson about 1 year ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Student Data 0 Future consideration

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney 5 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration