The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Sync Allergy Info to online from Desktop and Allergy Icon available online
It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
MyProcare - ability for corp accts to turn on/off payments for individual centers
Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
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