Procare Solutions Internal Ideas Portal

Pinned ideas

PINNED Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1602

1 VOTE

Tracking of Billing Box activities

It will be beneficial to know who and when changes were made in the billing box

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Allow to change/add birthday on My Procare - Review and Report - New Families Tab

When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Add specific days to approved pick up persons

We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Parent signatures on incident reports

It would be best practice if there was a way to require a parent signature on a incident report when it is documented into the child's feed on the app. And even more beneficial if a message pops up for the signature at pick up when the parent goes...

Guest 7 months ago in Desktop User Suggestions 0

6 VOTE

Switch Primary Sponsor

Sometimes the data gets imported incorrectly and/or the parents just want to switch. Parent #2 needs to be the Primary, etc... It would be really nice if there was a button to switch the parents.

Guest over 3 years ago in SCW 0

3 VOTE

Sync Parent Photos to Family Engagement

User's would like the ability to see parent photos on Family Engagement to improve security as not every staff knows every parent's face. Currently parent's are able to update this information, but very rarely do and center staff do not have the a...

Owen Carlson almost 2 years ago in Procare Desktop / External 0 Will Not Implement

6 VOTE

Simplify multi photo delivery.

The parents will receive a notification for each picture that is added and all the photos are separate. Make a way for there to be a option to group them together maybe? Client stated that KR did this so she expected PE to be more similar but now ...

Guest over 3 years ago in Online Ideas Workspace 2