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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Proxy awareness for DT, captcha, release schedule

Customer at this center wants proxy awareness and would help significantly. He is saying releases affect his computer and needs to re-setup his firewall rules every time. His other suggestion was for the release process let customer know in advanc...
Andrew Schreiber about 2 years ago in Procare Desktop / Internal Facing 1 Unlikely to implement

Track Success of Room Transfer Enhancements.

As part of the room transfer initiative, we are updating the school settings that the user sees on the web-app to remove "Notify Parents When Staff Take Attendance" and adding "Sign In and Out" and "Transfer" settings. In order to track the succes...
Matt Casey about 2 years ago in Data Platform / Power BI Report 1 Planned

Rates should be required for all classroom types before a user is able to save a PRA

Currently our schools are able to save PRAs without selecting a rate for all classrooms setup with the "Event" Classroom Type. We have noticed there are some PRAs setup which do not have a rate, families are not being billed for the classroom and ...
Guest over 4 years ago in SCW 0

Attendance and Daily Activity Records Logged Overnight

We are trying to approximate how many centers provide overnight care in the US and Canada. Knowing this impacts how we implement clearing activity reminders after a set time period. Provide list of accounts who had attendance AND daily activity re...
Brandon Calderon about 2 years ago in Data Platform / Ad-Hoc Report 1 Planned

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft over 4 years ago in Tuition Express / Procare Cust Support / Reduce Resources to support TE 0

Better organization of stored merged letters

When using merged letter. If a center chooses a saved letter, they see all letters that have been stored. The problem is that if its a multi site, they see all stored letters for all sites, which is very cumbersome to have to scroll between Letter...
Gregory Wilson about 2 years ago in Procare Desktop / Internal Facing 0

Recurring Payments options ACH/CC

Procare should restrict the user from being able to select ACH or CC from the Recurring Payments Request feature. Current model will present check boxes, proposed solution is to fold this configuration into TE01 or similar support download, giving...
Shannon Nowak over 2 years ago in Procare Desktop / Internal Facing 0 Future consideration

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest over 4 years ago in SCW 1 Will not implement

Update software to be able to split family billing of parent managed calendars.

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...
Guest over 4 years ago in SCW 0 Will not implement

Exception Report/Notification - Schedule Change

Provide an exception report that lists families where the schedule has been changed, but the recreate button was not clicked Provide an exception report that lists families where an active contract was impacted due to a schedule change Provide a d...
Guest over 2 years ago in SCW 0