Pinned ideas

PINNED Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

SCW

Showing 351

2 VOTE

Restrict Certain Users that can backdate/Edit Schedules

Restrict certain user groups to not have the ability to back date schedules or safeguard in place to not be able to backdate/edit schedules

Melissa Winterborne about 1 year ago in SCW 0

1 VOTE

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.

Bennett Wright 7 months ago in SCW 0

4 VOTE

Allow different number of days to be selected with multi-select on new registration

We have programs set up that require parents to select different numbers of days based on the room/rate. Example - 2 days full time, 3 days full time, 5 days full time. Each one has a different minimum/maximum day selection set, which works fine w...

Guest over 2 years ago in SCW 0

2 VOTE

Ability to identify families that cannot be surcharged CC Fees

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...

Melissa Winterborne about 1 year ago in SCW 0

8 VOTE

Add a BCC and CC option on the emails from the Communication Tab

Magic Mountain wants to add a BCC and CC option on the emails from the Communication Tab for Daycare Works Provider/Connect. For example to all the active children in the center, you click on all the children you want to email (their parents) but ...

Guest almost 5 years ago in SCW 2

7 VOTE

Mass/Bulk Refunds

Currently the only way to refund in the system is to go to each individual family and apply a refund. It would be nice to have an option to mass refund families.

Guest over 4 years ago in SCW 0

2 VOTE

Exception Report

an exception report if a payment did not post in tuition express. we are finding more payments missed due to user error or a glitch.

Guest over 1 year ago in SCW 1 Already exists

1 VOTE

New Setting to not Charge Registration Fee for Existing Families when Added to Waitlist

On new family registration, you can have the setting set to "charged when approved", but there is not similar settings for existing family registration/connect portal registration. So if an existing family registers through the Connect Portal, the...

Kaly Nasiff 8 months ago in SCW 0

2 VOTE

Enhance Custom Email Template Screen to Allow for Better Functionality When Deleting Center Level Templates from the Business Level

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...

Robert Skylis over 1 year ago in SCW 0

2 VOTE

Automatically Format Phone Numbers In SCW and Connect Portal

Phone numbers are confusing to read and interpret in SCW and Connect Portal if parents don't use parentheses or dashes

Guest over 1 year ago in SCW 0

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