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Procare Desktop

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Employee Self-Service Functionality

Customer would like to see us develop a way for employees to view and manage their schedule and benefits (PTO/Sick requests for administrators to approve/deny) without having to request printouts from administrators.
Jesse Hartman 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Enhancement to Enrollment Status Summary report

Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Desktop: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 1 Future consideration

Custom Report - Schedule Summary

This is a customer-funded report request. The parameters of the report would need to require the user to select one classroom (rather than multiple), as well as a weekly range. The report, once run, would contain 5 sections, one for each day of th...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 0 Future consideration

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Child Record indicators

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 2 Planned

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen over 2 years ago in Procare Desktop / External 2 Will Not Implement

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 9 months ago in Procare Desktop / Internal Facing 0 In Review

View only permission for Billing Box

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 0 In Review