BAM 13914511 - Automation to transition students to new classrooms on a certain date

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...

Currently parents and contacts can go in and change information without needing admin approval.

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...

Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead