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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Document Folder

A customer found that it would be great if there was a way to organize documents in the "Documents" tab of the student profile. Examples included a tag functionality or a folder option.
Colin Von Seggern 3 months ago in Online Ideas Workspace / OL - Documents 0

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 2 In Review

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 4 months ago in Online Ideas Workspace / OL - Staff Management 1

Recurring automatic emails/text reminders

Being able to set up recurring/automatic texts or emails to parents would be helpful for sending parents tuition reminders every week or possibly even an option to schedule reminders ahead of time for parents for things like scholarship expiration...
Guest 19 days ago in Desktop User Suggestions 0

Add checkbox on primary & secondary payer's phone number screen to enable text messaging for the cell number entered

Currently, to enable a payer's cell number to be configured to send text messages to, you must remember to: Click the Text Message icon on the lower left corner of the Person Information Screen Once there, the person's cell number is displayed in ...
Guest 20 days ago in Desktop User Suggestions 0

Sync Allergy Info to online from Desktop and Allergy Icon available online

It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Guest 3 months ago in Desktop User Suggestions 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Remove the universal time zone from the message screen following a new registration

I would love to see either the removal of the universal time zone from the message pop up box that is displayed when a new family registers with our center; or have the time zone set to our home base. Or could the acronym for universal time zone b...
Guest 21 days ago in Desktop User Suggestions 0

Upload Document with no reminder. Only Expiration

Our parents are asking for our monthly documents to be all in one place for easy accessibility.
Guest 22 days ago in Desktop User Suggestions 0