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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Expanded Subsidy Reporting

The current Subsidy Reporting offering is inadequate for our customer's needs. Currently, the Ledger Detailed Transaction Report is the only report offered in Online that shows Subsidy data. Procare Desktop offers 17 different reports across 6 Cat...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Reports 4 Planned

The Re-Registration "Confirmation" parents receive make them believe they have a spot in our various programs, even if they will be on a waiting list.

Any center utilizing waitlists who have families returning (re-registering) for various sessions likely get complaints from parents about this. It appears that their child's registration is confirmed, even when they are being waitlisted. They prin...
Guest 15 days ago in Desktop User Suggestions 0

Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3

add an ALL ROOMS option to the Edit Room Assignment window

When I am training, I often recommend that Admin staff, in particular, be assigned to All Rooms. If there are a lot of rooms, it can be cumbersome to have to check each room and it's easy to miss one room. It would be nice if there was a box that ...
Debbie Scarlett Foster 6 months ago in Online Ideas Workspace / OL - Staff Management 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Student Data 3

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 4 months ago in TE Transactions / Center Daily Tasks 1 Will not implement

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 4

Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 4

Allow GL Data to Appear on Financial Reports When Using New Type Fees at Center Level

Cadence would like to have the ability for GL data to reflect on financial reports in SCW when creating and using new type fees set up at the center level in SCW. Right now, this data only properly reflects on reporting when creating and using the...
Robert Skylis 16 days ago in SCW 1

Privacy Concern Regarding Recent Changes to Parent Kiosk

Dear ProCare Team, I am writing to express my concern about a recent change to the Parent Kiosk feature. Specifically, the new update, which provides parents with two tabs, allows them to view the number of children currently enrolled, as well as ...
Guest 16 days ago in Desktop User Suggestions 0