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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 9 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 8 months ago in Online Ideas Workspace / Other 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4 Future consideration

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney 3 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 7 months ago in Procare Desktop / Internal Facing 0 In Review

Sort activities by full date instead of just the month

Under Setup > Program > Full Day > View Semester > Semester 2024 -2025 School Year > Availability/Camp Days. DCSD is noticing that programs are not listing chronologically when sorted by date. The column is sorting alphamerical inst...
Dustin Jones 3 months ago in SCW 0 Future consideration

Add comment section to the child's time card.

A comment section after the child's check out time needs to be added. When our staff has to check the child out because the person who the child is being released to is a one-time only release, our staff's name is the name that appears if we need ...
Guest 22 days ago in Desktop User Suggestions 0

Allow for the resizing of the window that contains generated reports.

When I generate a report, I am unable to adjust the size of the window, making it difficult to use on lower resolution computers.
Guest 22 days ago in Desktop User Suggestions 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting / Other 1 Needs More Information