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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 7 months ago in Online Ideas Workspace / Other 0

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 10 months ago in Online Ideas Workspace / OL - Daily Activities 0

I would like an email notification when a parent sends an admin chat.

Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...
Guest 18 days ago in Desktop User Suggestions 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4 Future consideration

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 9 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 6 months ago in Procare Desktop / Internal Facing 0 In Review

Average Daily Attendance Report

Kids 'R' Kids would like an Average Daily Attendance Report This would be driven based on Sign-In/Sign-Out This would allow them to know if they can enroll more, cut back on staff, or take other actions based on the data.This information is possib...
Beth Carlin 21 days ago in Online Ideas Workspace / OL - Reports 0

Add ability to run multiple selected reports at once and save that group of reports for the future

Kid 'R' Kids would like to run multiple Procare Online Rpeorts at once, rather than multiple separate reports. Billing > Categorized Transaction Summary Report Management > Franchise royalty report payments Management > Franchise royalty...
Beth Carlin 21 days ago in Online Ideas Workspace / OL - Reports 0