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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 2023

Billing for subsidize payments with parent cost share

Our center is very unique as are parents pay a weekly tuition according to their income. All families are charged the full weekly tuition by their child's age group. Families who qualify to pay less than full tuition pay a cost share. The differen...
Guest 8 months ago in Desktop User Suggestions 0

MyProCare: Spanish Inclusion

No family connection materials are available in Spanish. We're able to insert manual translations for many things, but some have no room, and others have no options. In a profession aiming to reduce barriers, this is a significant barrier that tak...
Guest 8 months ago in Desktop User Suggestions 0

Additional or editable gender options

Critical in this century to have more than binary options, "OTHER" or "UNKNOWN" available to families. Lack of inclusive options alienates families and is embarrassing to us as a program.
Guest 8 months ago in Desktop User Suggestions 0

Include a traditional semi-monthly (custom option like in reports) option for billing

This is useful for centers that are trying to align their billing plans with parents who get paid semi-monthly. I have had several centers that have asked for this. The current workaround is for centers to bill by a week and a half, but it ends up...
Kelli Boreson over 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg over 1 year ago in SCW 0 Future consideration

Accessibility Issues

Dear Procare, I hope this message finds you well. We are reaching out to follow up on accessibility testing conducted on your product, Procare, which has historically been used by Clark College. As a higher education institution in Washington Stat...
Guest 8 months ago in Desktop User Suggestions 0

Tips for teachers

I was wondering if you guys could add a feature on kind of like they do at the restaurants these days where the teachers can get a tip automatically on the parents sign in and out tablet or they're whenever they go to pay they can add $5 or a doll...
Guest 8 months ago in Desktop User Suggestions 0

Remove “Created by user in MyProcare” beside phone number

When a parent completes certain items online, the item has "Created by user in MyProcare" beside it and we would like that removed. it takes up unnecessary space on forms and we don't need it.
Guest 8 months ago in Desktop User Suggestions 0

Parent ability to see Newsletters in app

I think it would be very helpful if parents could see the newsletters the center sends out through the app. It would be more easily accessible and keep parents from missing the newsletter in a sea of other emails.
Guest 8 months ago in Desktop User Suggestions 0

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest about 3 years ago in SCW 1 Will Not Implement